Tenant Handbook

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  1. Introduction
    1. Welcome
    2. About 451 D Street
  2. Building Operations
    1. Accounting
    2. Building Management
    3. Holidays
    4. Leasing
  3. Building Security
    1. After Hour Access
    2. Building Access
    3. Lost and Found
    4. Moving & Delivery Guidelines
    5. Property Removal
    6. Solicitation
  4. Building Services
    1. Building Signage and Directory
    2. Cleaning
    3. Elevators
    4. Forms
    5. HVAC
    6. Insurance Certificates
    7. Mail Service
    8. Maintenance Requests or Work Orders
  5. Emergency Procedures
    1. Online Safety Training Video
    2. Emergency Evacutation
    3. Homeland Security
    4. Medical Emergency
    5. Pandemic Preparedness
    6. Power Failure
    7. Severe Weather
    8. Toxic Hazards
    9. Tenant Emergency Contact
  6. Green
    1. Recycling Program
  7. Policies and Procedures
    1. Contractors
    2. General Rules and Regulations
    3. Moving Procedures
    4. Smoking
    5. Bicycle Policy At Seaport Center
  8. Neighborhood

HVAC

Too hot or too cold?

If the temperature in your office needs adjustment, please enter a Tenant Service Request in the ETS Tenant Admin Center.

Your request will be dispatched immediately to engineering personnel.

HVAC Standard Hours

The standard hours of operation of the heating and air conditioning systems are:

  • Mondays through Fridays: 8:00am – 6:00pm.
     
  • Sundays or Building Holidays: No heating or cooling is provided. 
    If HVAC is required, please see the instructions for Overtime HVAC below.
     
  • Saturdays: Standard hours are from 8:00am through to 1:00pm. However to reduce energy waste in unoccupied areas, HVAC no longer operates on Saturdays unless it is scheduled beforehand.
     
    • If you require HVAC on a Saturday, please schedule through the ETS Tenant Admin Center
    • Please give at least 24 hours notice so that the appropriate arrangements can be made.
    • No Overtime HVAC charges will apply for Saturday HVAC unless outside of the standard Saturday hours.

Overtime HVAC:

  • Heating or cooling that is required after standard hours (ie: Ovetime HVAC) must be scheduled in Angus.
  • Please give at least 24 hours notice in order for arrangements to be made.
  • Hourly charges apply at the current HVAC Overtime rate.
  • This service is billed with the monthly Tenant Service Requests (TSR's)

Click here to go to the Tenant Admin Center

To request service:

Create request under one of the appropriate categories: "Too Hot"; "Too Cold"; "Comfort – Other"

To schedule HVAC: create the request under the category: "Temperature / HVAC – Overtime"; enter the date(s) and hour(s) HVAC is required and other required information.

Management Office

Please feel free to contact the management office for rates or any other inquiries at 617-737-3462.